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FAQs
Can I cancel or modify my order after placing it?
Yes. Contact our support team through our contact page and they will be happy to assist you.
I didn't receive a confirmation email. What should I do?
Please make sure your order was approved and you got a confirmation email. If you didn’t receive any confirmation email or order number then your order wasn’t completed.
What payment methods do you accept?
As of right now, we accept Visa, Mastercard, American Express, Discovery, PayPal and Venmo as payment methods.
Do you ship internationally?
No, as of now we are only shipping within the United States. Please review our shipping policies
What phone models are compatible with Humocase?
Currently, Humocase is available for iPhone 14/14 Pro, iPhone 15, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Pro and iPhone 16 Pro Max. Our team is constantly working on new products.
Will you offer cases for older or Android phone models?
As of right now no, but we will be constantly updating our product line stay tuned
What is your return policy?
Please review our exchange and returns policy
I received the wrong product. Can I exchange it?
Yes. Make sure you follow our exchange and returns policy
Do I need an account to order?
No, an account is not needed, just proceed with checkout
Will you launch new flavors or case designs?
Our team is constantly working on improving and expanding our product line. Stay tuned
How can I become a distributor or reseller?
Please go to https://humocase.com/pages/become-a-distributor and apply
Do you offer influencer or brand collaborations?
Yes. Please contact us through the contact page
FIND YOUR FIT
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